Politique d’expédition
Shipping Methods
- All UK orders shipped via Royal Mail UK as a large letter, small parcel or medium parcel depending on size.
- International orders are also shipped via Royal Mail using their international shipping service.
Shipping Destinations
We currently ship to the following destinations:
- United Kingdom (England, Scotland, Wales & Northern Ireland)
- Europe, Australia, Canada, Mexico, New Zealand, United States
Processing Times
- We endeavour to process / package all orders ready for dispatch on the same or next working day
- Priority is given to Royal Mail Tracked 24 orders
- Subject to overall order volumes and stock availability.
- Our working days are Monday to Friday, at peak times we may extend our working days to include weekends.
- Orders placed on a Saturday or Sunday will be processed on the following 1-2 working days.
- Processed orders are dispatched via our courier services Monday to Friday.
- Processing and dispatch times are subject to change for national holidays.
Shipping Times
- You will receive a confirmation email once your order has been dispatched.
- Orders to the United Kingdom on 'Standard' or 'Free' delivery, are typically received within 3-5 days of dispatch
- Orders to the United Kingdom on 'Royal Mail Tracked 24' delivery, are typically received within 1-2 days of dispatch
- Orders to the rest of the world are typically received within 7 days
- Orders to the rest of the world are typically received within 10-17 days
Shipping times are offered on a 'reasonable endeavours' basis, they are not guaranteed. If you have concerns about the shipping / delivery times of your order we invite you to contact us to discuss.
Shipping Costs
- The shipping costs depend on the monetary value of your order and it's total size and weight, this is calculated at checkout.
| United Kingdom (up to 1kg) | |
| Royal Mail Standard | £3.95 |
| Royal Mail Tracked 24 | £5.95 |
|
Spend over £45 (excluding delivery) |
Free |
| International (up to 1kg) | |
| Standard | £14.99 |
Local Delivery
-
Delivery within the SK17 postcode only (Buxton, Derbyshire) is available for free, regardless of weight or size.
- Local delivery orders are subject to standard order processing times and will be hand-delivered the same or next working day.
In-Store Pickup
- We do not currently offer a publicly accessible store or any options for in-store collections.